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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea Brower

June 5, 2025

5  out of  5
rating by Andrea Brower
"I can’t say enough good things about Wendy from State Farm! I had to submit some complicated insurance documents to New York State for my business (which is never easy), and Wendy was incredibly helpful every step of the way. New York State can be so difficult to deal with, but Wendy was patient, knowledgeable, and kind throughout the entire process. She truly went above and beyond to make sure everything was handled correctly and efficiently. I would highly recommend working with anyone at State Farm—but especially Wendy! She made a stressful situation so much easier, and I’m so grateful for her help."
We responded:
"Andrea-thx so much for your review. Wendy and our entire office team strive to continually earn your business and trust. Thank you!"
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Val Rotella

June 4, 2025

5  out of  5
rating by Val Rotella
"Great office and top notch company!"
We responded:
"Thx Valerie and Steve for your review. We appreciate your fine words of praise and support. "
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April Del Prete

June 2, 2025

5  out of  5
rating by April Del Prete
"I called today feeling overwhelmed about finding a renter’s insurance policy for my upcoming move. I had the pleasure of speaking with Gina, and she was absolutely wonderful. She was kind, patient, and incredibly informative—walking me through each step of the policy with clarity and care. She took the time to explain everything in detail and made sure I understood what each part of the coverage meant for me as a customer. Even when I needed clarification, she remained patient and supportive. I've always had a great experience with State Farm, and working with Gina only reinforced that. Thank you, Gina, for making this transition so smooth and stress-free!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michelle Maneri

May 27, 2025

5  out of  5
rating by Michelle Maneri
"I have been a client of Gina Nicoletti's since 1995. She is amazing!! She has been there through any claims that I have had and has always made sure that my summer car goes on and off the road when it's supposed to. This is an agent that truly cares about you as a customer. I live in the Albany area now, and her name always comes up when someone that I know is looking for insurance! Thank you so much for everything, Gina!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joe Pitzeruse

May 22, 2025

5  out of  5
rating by Joe Pitzeruse
"David was very helpful"
We responded:
"Thanks so much for your five star review. We appreciate your kind words and continued business and support. "
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Eric neufang

May 21, 2025

5  out of  5
rating by Eric neufang
"Gina has been beyond helpful and is always right on top of every issue that may arise. Professional and courteous . I highly recommend this State Farm office"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Colleen McMahon

May 16, 2025

5  out of  5
rating by Colleen McMahon
"Wendy was a pleasure to work with. She was able to add an auto policy to my new home owners insurance seamlessly! If you are looking for a prompt, professional and kind agent to work with, call Wendy!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Donald Grovine

May 14, 2025

5  out of  5
rating by Donald Grovine
"I’ve had a fantastic experience with State Farm, thanks to Gina’s exceptional customer service and unwavering dedication. She goes above and beyond to ensure her clients fully understand their coverage and feel confident in their choices. Gina is prompt, professional, and genuinely cares about helping others. It’s rare to find someone so committed to client satisfaction—she’s a true asset to State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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T White

May 13, 2025

5  out of  5
rating by T White
"I worked with Gina, who helped me to get a new homeowner's policy after 10+ years with another company. Gina was kind, friendly and helpful. She explained the policy in full and also reached out to my mortgage company on my behalf. Gina, you rock!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Johnny Hernandez

May 7, 2025

5  out of  5
rating by Johnny Hernandez
"Gina helped me through the car insurance process and helped immensely! Timely and effective communication from Steve’s office overall."
We responded:
"Thank you, Johnny, I appreciate the compliments on both Gina and our office, we appreciate it very much. Our office is always here to help you with your insurance and financial service needs."
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Kathy G

May 5, 2025

5  out of  5
rating by Kathy G
"I spoke to Wendy today. She was very courteous and gave me some suggestions to lower my policy. They were appreciated. Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Scott Folts

April 30, 2025

5  out of  5
rating by Scott Folts
"My wife and I had been State Farm customers for years and when we bought a new home near their office, Steve Lamonica was our first call. Gina's initial quote and subsequent follow through were both fast and accurate. Her level of customer service with both our home and auto policy was excellent. 5 stars!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dan and Maddie Berkowitz-Thibault

April 29, 2025

5  out of  5
rating by Dan and Maddie Berkowitz-Thibault
"We recently worked with Gina at Steve’s office to obtain a homeowners insurance policy. Gina promptly worked up quotes for us and made all the arrangements, including canceling our prior renters insurance policy. This was among the easiest parts of the otherwise stressful and complicated home-buying process! Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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ginger jurkiewicz

April 29, 2025

5  out of  5
rating by ginger jurkiewicz
"Dave consistently has helped me with many different aspects of insurance, including new vehicle and homeowner policies, updating existing homeowner policy to homeowner/renters policy as well as a recent claim. I recommend him and State Farm 100%!!"
We responded:
"Thanks Ginger for this great review. I’m so glad Dave was able to help you and give you the information you need. I appreciate your business and trust. "
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Susan S

April 25, 2025

5  out of  5
rating by Susan S
"Gina was amazing! She was prepared to discuss the policies about which I had questions, gave me full details on existing policies, helped me compare alternate policies, and found ways in which I could save money. Highly recommend State Farm and this agent!"
We responded:
"Thank you so much Susan for such a favorable review on Gina and our office. We appreciate your business and trust. "
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Kelly Barkley

April 22, 2025

5  out of  5
rating by Kelly Barkley
"David was fantastic to work with. I would recommend anyone that needs insurance to call on him. What a pleasant customer service experience!! Thankyou David."
We responded:
"Thx so much Kelly, your kind words and business are both appreciated!"
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Hollie Smithler

April 22, 2025

5  out of  5
rating by Hollie Smithler
"Wendy Claver is so wonderful and easy to work with!!!! I appreciate this so much!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Linda

April 21, 2025

5  out of  5
rating by Linda
"Wendy was excellent in answering and educating me in all my questions today. What a wonderful asset she is to Steve Lamonica‘s group."
We responded:
"Thank you for your kind review Linda. We appreciate that Wendy is taking care of you and we also appreciate you and your continued business and trust!"
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Martha Cuadros

April 14, 2025

5  out of  5
rating by Martha Cuadros
"I was looking for a good and affordable home insurance policy and found it at Steve Lamonica's State Farm office. Wendy Claver helped me to find a policy. She is very knowledgeable, friendly, and resourceful. She was great! Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Frank Szczech

April 11, 2025

5  out of  5
rating by Frank Szczech
"I have been a State Farm customer for over a decade. Can’t Thank Wendy at Steve LaMonica’s office enough for her quick and thorough response to all my insurance needs. It’s aways pleasure to do business with her. Satisfied Customer, Frank J Szczech"
We responded:
"Thank you so much Frank! We appreciate your kind words about Wendy and your continued business and trust!"
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Dennis D Collins Sr

April 2, 2025

5  out of  5
rating by Dennis D Collins Sr
"I was involved in a motor vehicle accident and I was very stressed out. I kept calling Wendy, even though that’s not who I needed to be talking to. But her patience and understanding of my situation was a tremendous help. She needs to teach a class on customer service. Thank you, Wendy😎"
We responded:
"Dennis, thanks so much for this review. I know claims can be stressful and I’m so glad Wendy was able to help you through the process. She’s the best! I hope the rest of your claim goes smoothly. "
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Kaitlin Perez

March 31, 2025

5  out of  5
rating by Kaitlin Perez
"Gina Nicoletti continues to provide excellent service!! She helped step by step throughout our recent claim, providing knowledge on how to handle our situation, saved us time by providing recommendations for services needed to get our house back up and running after a basement flood, and guided me to the State Farm app to easily file our claim. When problems arise in your home, you want them resolved quickly. Being covered by State Farm and working with Gina made a getting back to normal a breeze!"
We responded:
"Thank you so much for your excellent review, we appreciate it very much. And thank you also for kind words about Gina, she does go out of her way to help our customers!"
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Nicholas Nami

March 31, 2025

5  out of  5
rating by Nicholas Nami
"David was very helpful on how to file a claim. He clearly explained how to file the claim and who to contact, including phone numbers , apps, etc. The claim was very easy to file through the State Farm App. He even followed up with a phone call back to me to make sure I had no issues with filing the claim."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rebecca W

March 28, 2025

5  out of  5
rating by Rebecca W
"Wendy was very helpful and kind!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tiffany Richardson LMT LE

March 27, 2025

5  out of  5
rating by Tiffany Richardson LMT LE
"Gina is extremely helpful, not afraid to be asked questions, quickly finds answers, cares about her clients & their budget concerns, as well as treats them as people instead of just a number"
We responded:
"Thank you Tiffany-I’m so happy you appreciate the kind, caring person Gina. We appreciate her too! Thanks for your business and trust. "